Our commitment to distance learning

Our Distance Learning Unit has been a core function within the School of Architecture and Construction at Greenwich since 1992. Since that time, we have developed partnerships in Hong Kong, Malaysia, Australia, Trinidad, China and, most recently, Singapore. Over the same period, our distance learning provision has expanded and we now offer a range of programmes in two main disciplines: the built environment and occupational safety and health.

At the University of Greenwich we set high standards for teaching quality. We are proud to be ranked first in London for teaching excellence with many of our programmes ranked in the national top ten in this category (The Sunday Times University Guide 2012). In addition to delivering top class teaching, the university provides an excellent experience for students. For two years in a row the University of Greenwich was ranked first in London for student satisfaction (The Sunday Times University Guide 2010).

Studying as a distance learning student

As a distance learner student you have access to the library's resources and services. This includes online access to library resources – an increasingly important part of our stock - as well as being able to visit any of the three campus libraries in person. Online access to library resources is via the Library and Computing tab on the student portal. To access the portal select the Student Portal link from the My Greenwich drop down menu on the university home page.

If you live close enough to visit our libraries you will need to bring your University of Greenwich student ID card to gain entry to the libraries, as well as your university username and password if you want to use the computer labs in the libraries. You are entitled to borrow up to 16 items. (If you have not received an ID card please contact the Student Helpline including your 9 digit University of Greenwich student number in the email).

However, to give distance learners access to the library’s print resources we also offer you postal loan and photocopy services. You can use these to be sent books, or photocopies of book chapters or print journal articles, in stock in the library. If you require an item which is not in stock in our library we may be able to obtain this for you through the document supply service.

As well as our services outlined above you also have access to other university libraries through the nationwide library access scheme SCONUL Access. Registering with this scheme allows you to borrow a limited number of books from libraries in the scheme, which may be closer to where you live or work, or simply use them as a place to study. You apply online via the SCONUL Access web site.

Information sheet (PDF files) - SCONUL

The OSCARS service is part of Information and Library Services (ILS) and provides a first point of contact and support for ILS queries from the university's off-campus users, such as distance learners. Further information about ILS services and resources for off-campus users, and the online form to contact OSCARS, can be viewed on the OSCARS web pages or via the Support for off-campus users channel on the Portal Library and Computing tab.

Information sheet (PDF file) - Distance learners and the University of Greenwich Library
Powerpoint presentation (PDF file) - University of Greenwich library resources and services for distance learners

How is DL delivered?

Moodle is a virtual learning environment (VLE) that the university uses to support online course delivery. Course tutors use Moodle to deliver course materials online for example, lecture notes, presentations, surveys and quizzes, coursework and discussion boards.

To access Moodle login to the Portal and select the My Learning tab (students) or Students tab (staff). Then select the Visit My Courses link in the My Courses channel.

If you have any queries using Moodle view the Moodle Help page.

What support is available?

Students undertaking distance learning programmes through the University of Greenwich receive comprehensive help and support through OSCARS, our support service for remote users.

Whether you need general information about a topic or an answer to a specific question, contact our Information and Library Services using our online form and a member of staff will reply with expert advice.

A member of the team will either call you with a response to your query, or if it helps to solve your issue more effectively, they can run a remote support session.

Through OSCARS, distance learners registered with the university can also borrow library books and obtain photocopies from journals and books using our postal loan and photocopy services.

What is OSCARS?

The OSCARS service is part of Information and Library Services (ILS) and provides a first point of contact and support for ILS queries from the university's off-campus users, such as distance learners, those studying or teaching/supporting students on a Greenwich-validated programme in one of the university's partner institutions, and for staff and students using the university Library and IT resources from home.

Further information about ILS services and resources for off-campus users, and the online form to contact OSCARS, can be viewed on the OSCARS web pages or via the Support for off-campus users channel on the Portal Library and IT tab.

What is Portal?

The Portal gives easy access to the university's online resources including those of the library. The single portal login means that you don't have to remember lots of different passwords for different university services; for example, once logged into the portal you can access e-resources without needing to login again. You also get customised content so it delivers to you, at the appropriate time, the information you are going need as a student/member of staff at the university.

For portal queries view the portal help materials which can be accessed via the Need Help? link on the portal login page or from the Help icon at the top right of the page if you are logged into the portal.

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